3Lines RM Bootcamp

Terms of Use

Last updated on 15 May 2023

Introduction

Welcome to 3Lines RM Bootcamp! We’re excited to have you here but before you start using 3Lines Bootcamp, we do need you to look through and accept these terms. We’ve done our best to explain it all without using too much jargon, so it’s clear what we expect from you and what you can expect from us.

These are your legal rights and obligations, so please do read everything. If you can’t agree to our terms, then you are unable to use our services.

If you still have questions or comments after you’ve read these terms, please email us at [email protected]. We’d love to help.

Joining and using 3Lines Bootcamp

In this section we explain how to access 3Lines Bootcamp.

1. You and 3Lines: When we say you or your, we mean both you and any entity or firm you’re authorised to represent. When we say 3Lines Bootcamp, we, our or us, we’re talking about the services provided by 3Lines Holdings Pty Ltd ACN 642 300 285.
2. Our services: Our services consist of all the services we provide now or in the future.
3. Creating a subscription: When you purchase a product and accept these terms, you will have access to that product via ‘My Library’.
4. The right to use our services: When you purchase a product via our website, you will have access to that product for 12 months, unless otherwise stated or unless access is revoked due to breach of these terms.
5. Your role: You take responsibility for fully controlling how your account is managed and who can access it. Nobody else should access your individual account. It’s quite a big deal!
6. Rules: Whatever your role, when you use 3Lines Learn you agree to follow the rules outlined here. Please read them and make sure you understand what you should and shouldn’t do.
7. Your responsibilities: You promise that you’ll keep your information (including a current email address) up to date. You’re responsible for providing true, accurate and complete information and for verifying the accuracy of any information that you use from our services for your legal and compliance obligations. You’re also responsible for protecting your username and password from getting stolen or misused. Our service has minimum password standards, but you will ensure that passwords are very strong and not easily guessable. The stronger the password the better! For more on security generally, check out our security section.
8. When we introduce new or revised services: Since we’re always thinking about how to make 3Lines Bootcamp the best it can be – seriously, we’ve got teams dedicated to it – we regularly expand our services. For new or updated course material, there might be additional terms. We’ll let you know what those terms are before you start using those services.
9. What we own: We own everything we’ve put into our services unless otherwise stated and excluding content owned by others. This includes rights in the design, compilation, and look and feel of our services. It also includes rights in all copyrighted works, trademarks, designs, inventions, and other intellectual property. You agree not to copy, distribute, modify or make derivative works of any of our content or use any of our intellectual property rights in any way not expressly permitted by us.

Payment Terms and Conditions

Unless you’re in a free trial or other offer period, you’ll need to pay for individual courses as selected. The pricing details are explained when you select your course/s.

10. 3Lines Bootcamp pricing: We may update or amend our pricing from time to time. The terms of the pricing form part of these terms. As with any other changes to our terms, changes to the pricing won’t apply retrospectively.
11. Additional services: Depending on how you use our services, you may be able to take advantage of additional services that 3Lines Bootcamp offers through our partners – like 3Lines Compliance Platform, Compliance Committee Meeting facilitation, general consulting or projects. These will incur an additional fee that we’ll let you know about when you sign up for those services.
12. Importance of timely payments: In order to continue accessing our services, you need to make timely payments in advance, based on the course selected.

Data use and privacy

3Lines uses your data to provide our services to you. Our privacy policy can be found on our website.

13. Use of data: When you enter or upload your data into our services, we don’t own that data but you grant us a licence to use, copy, transmit, store, analyse, and back up all data you submit to us through our services, including personal information in relation to yourself and others, to: enable you to use our services; allow us to improve, develop and protect our services; create new services; communicate with you about your account; and send you information we think may be of interest to you based on your marketing preferences.
14. Use of your own personal information: We respect your privacy and take data protection seriously. In addition to these terms, our privacy notice sets out in detail how we process your own personal information and personal information of your clients that you enter into 3Lines Bootcamp, like your name and email address.
15. Anonymised statistical data: When you use our services, we may create anonymised statistical data from your data and usage of our services. Once anonymised, we may use it for our own purposes, such as to provide and improve our services, to develop new services or product offerings, to identify compliance trends, and for other uses we communicate to you.
16. Data breach notifications: Where we think there has been unauthorised access to your data or personal information inside your account, we’ll let you know and give you information about what has happened.
17. To market to you: In addition to sending you marketing communications, we may also use your personal information to display targeted advertising to you online – through our own websites and services or through third party websites and their platforms.

Confidential information

We take reasonable precautions to protect your confidential information and expect that you’ll do the same for ours.

18. Keeping it confidential: While using our services, you may share confidential information with us, and you may become aware of confidential information about us. You and we both agree to take reasonable steps to protect the other party’s confidential information from being accessed by unauthorised individuals. You or we may share each other’s confidential information with legal or regulatory authorities if required to do so.

Security

We take security seriously and you should too!

19. Security safeguards: We’ve invested in technical, physical and administrative safeguards to do our part to help keep your data safe and secure. While we’ve taken steps to help protect your data, no method of electronic storage is completely secure and we cannot guarantee absolute security. We will notify you if there appears to be unauthorised access to your account and we may also restrict access to certain parts of our services until you verify that access was by an authorised user.
20. Account security features: We may introduce security features to make your account more secure, such as two-step authentication. Depending on what services you’re using, we may require you to adopt some of these features. Where we make the use of security features optional, you’re responsible (meaning we’re not liable) for any consequences of not using those features. We strongly encourage you to use all optional security features.
21. Playing your part to secure your data: You have an important part to play by keeping your login details secure, not letting any other person use them, and by making sure you have strong security on your own systems. If you realise there’s been any unauthorised use of your password or any breach of security to your account or email address linked to your account, you need to let us know immediately. You also agree not to use free-form fields in any of 3Lines Learn’s systems or services to store personal information (unless it’s a field explicitly asking for personal information - like credit card details, tax identifiers or bank account details).

Apps and third-party products

To help make your 3Lines Learn experience even more user-friendly, the 3Lines Learn ecosystem includes other products and services made available by trusted partners.

22. Third-party products:Any third party providing a third-party product is a provider and is independent of us, so be aware that a provider may also charge you fees in addition to what you pay us.
23. Third-party terms and descriptions:Third-party products are subject to terms and conditions and privacy notices set by their providers. These include how the provider will use your data that you make available to them. Be sure to read and make sure you agree to their terms and conditions and understand their approach on personal information and non-personal data before you connect to them. The descriptions of third-party products that we publish, and any associated links, have been provided to us by the providers. While we make reasonable efforts to check the accuracy of the descriptions, the providers are solely responsible for any representations contained in those descriptions. We don’t endorse or assume any responsibility for third-party products.

Maintenance, downtime and data loss

We really try to minimise any downtime, but sometimes it’s necessary so we can keep our services updated and secure. You also may have occasional access issues and may experience data loss, so backing up your data is important.

24. Availability: We strive to maintain the availability of our services and aim to provide an initial response to learning related / technical queries within 24 hours of receipt. On occasion, we need to perform maintenance on our services, and this may require a period of downtime. We try to minimise any such downtime. Where planned maintenance is being undertaken, we’ll attempt to notify you in advance but can’t guarantee it.
25. Access issues: You know how the internet works – occasionally you might not be able to access our services and your data. This might happen for any number of reasons, at any time.
26. Data loss: Data loss is an unavoidable risk when using any technology. You’re responsible for maintaining copies of your data entered into our services.
27. No compensation: Subject to these terms, whatever the cause of any downtime, access issues or data loss, your only recourse is to discontinue using our services.
28. Problems and support:If you have a problem, we have support videos available on our website that should help you with most situations. If you’ve tried our website and still need help, you can contact our support team by emailing [email protected].
29. Modifications:We frequently release new updates, modifications and enhancements to our services, and in some cases discontinue features. Where this occurs, we’ll endeavour to notify you where practical (for example, by email or within our services when you log in).
30. Data retention: Data is stored in the Asia Pacific (Sydney) Region in AWS.

Do’s and don’ts

This section is super important because it outlines how you can (and can’t) use our services.

31. Feedback:We love your feedback and may use it without restriction.
32. Help using our services:We provide a lot of guidance and support to help you use our services. You agree to use our services only for lawful business purposes and in line with the instructions and guidance we provide.
33. While we can’t cover everything here, we do want to highlight a few more examples of things you mustn’t ever do:

• Undermine the security or integrity of our computing systems or networks.
• Use our services in any way that might impair functionality or interfere with other people’s use.
• Access any system without permission.
• Introduce or upload anything to our services that includes viruses or other malicious code.
• Share anything that may be offensive, violates any law, or infringes on the rights of others.
• Modify, copy, adapt, reproduce, disassemble, decompile, reverse engineer or extract the source code of any part of our services.
• Resell or provide our services in any way not expressly permitted through our services.
• Repackage, resell, or sublicense any leads or data accessed through our services.
• Commit fraud or other illegal acts through our services.
• Act in a manner that is abusive or disrespectful to a 3Lines employee, partner, or other 3Lines customer. We will not tolerate any abuse or bullying of our 3Lines employees in any situation and that includes interaction with our support teams.

Termination

If you violate these terms, we may terminate your account immediately.

34. Course access period:Your individual course access period commences on date of payment and continues for the period covered by the relevant payment. You may choose to delete your account at any time. You’ll still be liable for all payments relating to courses residing in your library and will not be eligible for refund, unless agreed.
35. Termination by 3Lines:3Lines Learn may choose to terminate your account at any time by providing you with 14 days’ notice in advance. 3Lines Learn may also terminate or suspend your account immediately if:

• you breach any of these terms and do not remedy the breach within 14 days after receiving notice of the breach,
• you breach any of these terms and the breach cannot be remedied,
• you fail to pay subscription fees, or
• you or your business become insolvent, your business goes into liquidation or has a receiver or manager appointed over any of its assets, you become insolvent or make any arrangement with your creditors, or become subject to any similar insolvency event in any jurisdiction.

36. No refunds:No refunds are due to you if you terminate your account or 3Lines Learn terminates it in accordance with these terms.
37. Retention of your data:Once a subscription is terminated by you or us, it is archived and the data submitted or created by you is no longer available to you. We retain it for 45 days.

Liability and indemnity

This section is important as it outlines liability terms between us and our users, so we urge you to read it closely and in full.

38. You indemnify us:You indemnify us against all losses, costs (including legal costs), expenses, demands or liability that we incur arising out of, or in connection with, a third-party claim against us relating to your use of our services or any third-party product (except to the extent the relevant loss, cost, expense, demand or liability was caused by our negligent act or omission or wilful misconduct).
39. Disclaimer of warranties:Our services and all third-party products are made available to you on an “as is” basis. Except as set out below, we disclaim all warranties, express or implied, including any implied warranties of non-infringement, merchantability and fitness for a particular purpose. You may have certain rights under law including consumer guarantees that the services we provide to you will be of acceptable quality, fit for the purpose disclosed, and carried out by us with due care and skill. If we fail to comply with any of those consumer guarantees, then you may have statutory rights against us that we are prohibited by law from excluding, restricting or modifying. Nothing in these terms is to be taken to exclude, restrict or modify:

• any rights of recovery to or compensation you may have under law; or
• any other rights of recovery to or compensation you may have under law,

to the extent that we are prohibited by law from excluding, restricting or modifying them.

40. Limitation of liability:To the extent that it is permitted by law, our liability for breach of a consumer guarantee is limited, at our option, to:

• the supplying of the services again; or
• the payment of the cost of having the services supplied again.

Other than liability that we can’t exclude or limit by law, our liability to you in connection with our services or these terms, in contract, tort (including negligence) or otherwise, is limited as follows:

• We have no liability arising from your use of our services for any loss of revenue or profit, loss of goodwill, loss of customers, loss of capital, legal, or accounting compliance issues, damage to reputation, loss in connection with any other contract, or indirect, consequential, incidental, punitive, exemplary or special loss, damage or expense.
• For loss or corruption of your data, our liability will be limited to taking reasonable steps to try and recover that data from our available backups.
• Our total aggregate liability to you in any circumstances is limited to the total amount you paid us for your subscription in the 12 months immediately preceding the date on which the claim giving rise to the liability arose.

Important housekeeping

Here we set out some additional terms. Take a read as they cover important issues.

41. No professional advice:Just to be clear, 3Lines Learn may provide you with information we think might be useful in running an AFSL, but this should not be seen as a substitute for professional advice and we aren’t liable for your use of the information in that way.
42. Events outside our control:We do our best to control the controllables. We aren’t liable to you for any failure or delay in performance of any of our obligations under these terms arising out of any event or circumstance beyond our reasonable control.
43. Blocking your access, disabling your account, or refusing to process a payment:We may block your access, terminate your account, or refuse to process a payment if we reasonably believe there’s a risk - like a potential breach of a law or regulation - associated with you, your company, your account, or a payment. Examples of where we might do this include transactions where the payment is from a sanctioned person or country; or where we reasonably believe there is a legal or regulatory risk or a risk of loss being suffered by us or our customers or partners.
44. Dispute resolution:Most of your concerns can be resolved quickly and to everyone’s satisfaction by contacting our support team. You and we agree to use our respective best endeavours to resolve any dispute before commencing court proceeding in relation to the dispute.
45. Relationship between the parties:Nothing in these terms is to be construed as constituting a partnership, joint venture, employment or agency relationship between you and us, or between you and any other account holder.
46. Changes to these terms:We sometimes will decide to change these terms of use. But don’t worry, changes won’t apply retrospectively and, if we make changes, we’ll make every effort to let you know. You can keep track of changes to our terms by referring to the version and the date last updated at the top of the terms. Generally, we endeavour to provide you with 30 days’ notice of material changes before they become effective, unless we need to make immediate changes for reasons we don’t have control over. When we notify you, we’ll do it by email or by posting a visible notice through our services. If a change isn’t material, we may not notify you. If you find a modified term unacceptable, you may terminate your account.
47. Enforcement of terms:If there’s any part of these terms that either one of us is unable to enforce, we’ll ignore that part but everything else will remain enforceable.
48. Interpretation:Words like ‘include’ and ‘including’ are not words of limitation and where anything is within our discretion we mean our sole discretion.
49. Governing law and venue:These terms are governed by and construed in accordance with the laws of Western Australia and the parties submit themselves to the non-exclusive jurisdiction of the Courts of that State.